Privacy Policy

Effective Date: October 24, 2025
Last Updated: October 24, 2025

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At Grand Cafe Advertising (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.grandcafeadvertising.com or use our digital marketing, web design, and related services (“Services”).

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Company Information

Grand Cafe Advertising
📍 Location: Irinjalakuda, Thrissur, Kerala, India
📧 Email: info@grandcafeadvertising.com
🌐 Website: www.grandcafeadvertising.com

2. Information We Collect

We may collect personal and non-personal information in the following ways:

a. Information You Provide

When you contact us or use our services, we may collect:

• Name, email address, phone number, and company name

• Project or business details you share for service discussions

• Payment information (only processed securely through verified gateways)

• Communication history and feedback

b. Automatically Collected Information

When you visit our website, we may collect:

• IP address and device information

• Browser type and operating system

• Pages visited, time spent, and user interactions

• Cookies and analytics data (via Google Analytics, Meta Pixel, etc.)

3. Use of Collected Information

We use your information for the following purposes:

• To provide and improve our services

• To respond to your inquiries, requests, and project discussions

• To send service updates, marketing communications, or promotional offers (only with your consent)

• To process payments and maintain billing records

• To analyze user behavior and website performance

• To comply with legal and regulatory obligations

4. Cookies and Tracking Technologies

Our website uses cookies and tracking tools (such as Google Analytics and Meta Pixel) to improve user experience and measure performance.

You can choose to disable cookies through your browser settings. However, some features of the site may not function properly if cookies are disabled.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your information only in the following cases:

• With trusted third-party service providers (e.g., hosting, analytics, or payment partners) who help us operate our business

• To comply with legal requirements, court orders, or government requests

• To protect our legal rights, prevent fraud, or ensure network security

All third parties are required to handle your data securely and use it only for legitimate business purposes.

6. Data Storage and Retention

• Your data is stored securely on trusted servers with access control and encryption.

• We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• You may request deletion of your data at any time by contacting us at support@grandcafeadvertising.com.

7. Data Protection and Security

We take reasonable organizational, technical, and administrative measures to protect your personal data from unauthorized access, misuse, alteration, or loss.
However, no online platform can guarantee 100% security. By using our website, you acknowledge that you share information at your own risk.

8. Your Rights Under the DPDP Act, 2023

Under India’s Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Withdraw consent for data processing (where applicable)

• File a complaint with the Data Protection Board of India if you believe your rights are violated

To exercise any of these rights, please email support@grandcafeadvertising.com.

9. Third-Party Links

Our website may contain links to third-party websites or platforms.
We are not responsible for the privacy practices, content, or security of those external sites. Please review their privacy policies separately before sharing any information.

10. Marketing Communications

We may send emails, newsletters, or marketing messages related to our services or offers.
You can opt out of receiving such communications at any time by clicking the “unsubscribe” link or emailing us directly.

11. Children’s Privacy

Our services are not directed toward individuals under 18 years of age.
We do not knowingly collect or store personal data from minors. If we become aware of such data, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or business operations.
Any updates will be posted on this page with a revised effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

Jothysree Palazhi

Grand Cafe Advertising
📍 Irinjalakuda, Thrissur, Kerala, India
📧 info@grandcafeadvertising.com
🌐 www.grandcafeadvertising.com